Frequently Asked Questions
Everything you need to know about your NADINE MERABI experience.
How long does shipping take?
We offer worldwide express shipping. Orders typically arrive within 2-3 business days for the UK and 3-5 business days for international destinations.
What is your return policy?
We accept returns on all unworn items with original tags and hygiene seals intact within 14 days of delivery. Please note that sale items may have different conditions.
How do I find my perfect fit?
Each product page features a detailed size guide. As our garments are intricately designed, we recommend following the specific measurements for the best fit.
Do I have to pay international customs duties?
For many regions, including the USA and EU, duties and taxes are calculated and paid at checkout so there are no hidden costs upon delivery.
Can I change or cancel my order?
To ensure fast delivery, we process orders immediately. Once an order is placed, we are unable to make changes or cancellations, but you can return the item once received.
How should I care for my MERABI garment?
Due to the delicate nature of our hand-finished sequins and feathers, we recommend professional dry cleaning only to maintain the quality of your piece.